Privacy Policy

Valfré LLC (“Valfré,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from valfre.com (the “Site”).

1. Information We Collect

Personal Identifiable Information (PII):

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party gateways)
  • Order history and account preferences

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs and site interactions (via cookies and analytics tools)

Voluntary Information:

  • Information submitted in surveys, customer service messages, or contests/promotions

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders
  • Provide customer service
  • Improve our website and marketing
  • Administer newsletters, promotions, and surveys
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party vendors (e.g., Shopify, payment processors, shipping carriers, email platforms)
  • Law enforcement or government agencies, when legally required
  • Analytics and marketing partners (e.g., Google Analytics, Meta Pixel) in aggregated or anonymized form

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Opt out of marketing or tracking cookies
  • Request data portability

To make a request, please contact us at cs@valfre.com.

5. Cookies & Tracking Technologies

We use cookies to:

  • Store shopping cart items
  • Remember preferences
  • Analyze website performance and behavior

You may disable cookies via your browser, though some features may not work as intended.

6. Data Security

We use industry-standard security measures, including:

  • SSL encryption
  • Shopify’s PCI-compliant checkout infrastructure
  • Access controls and secure data storage

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices.

8. Data Retention

We retain your data as long as necessary to fulfill orders and legal obligations, unless you request deletion.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the effective date.

10. Contact Us

For questions or data requests, please contact us at:

Email: cs@valfre.com